FAQs

No, we only buy new products with unused accessories.

No. You can sell without limit.

Contact us directly by WhatsApp, call or email and we will evaluate it no later than 24 hours.

To ensure the device arrives safely, it should be properly packaged in a bubble bag or box as tightly as possible to the size of the phone and filled with paper to keep the phone in place during shipment

In the package with the phone must be included the purchase/sale contract duly signed. If you are a company you must also include the invoice. Here you can check the process.

No, the collection is at our charge. Only the returns, in case of not approving the quality control, are paid by the sellers.

If the mobile phone doesn’t approve Gestpoint GSM quality controls, we will contact you to give you a new price, in case you don’t accept it, it will be returned at the seller's charge.

Absolutely! You can get in touch with us using the following form, and our team will reach out to you as soon as possible to provide suitable solutions.