FAQs

Los terminales tienen que ser nuevos / precintados / sin estrenar.

No, we only buy new products with unused accessories.

Contact us directly by WhatsAppcall or email and we will evaluate it no later than 24 hours.

The payment is secure and it is made every Thursday of each week. If you are from Banco Santander you will receive the bank transfer the same day. Otherwise, you will receive it the next day.

To ensure the device arrives safely, it should be properly packaged in a bubble bag or box as tightly as possible to the size of the phone and filled with paper to keep the phone in place during shipment

In the package with the phone must be included the purchase/sale contract duly signed. If you are a company you must also include the invoice. Here you can check the process.

No, the collection is at our charge. Only the returns, in case of not approving the quality control, are paid by the sellers.

If the mobile phone doesn’t approve Gestpoint GSM quality controls, we will contact you to give you a new price, in case you don’t accept it, it will be returned at the seller's charge.

Absolutely! You can get in touch with us using the following form, and our team will reach out to you as soon as possible to provide suitable solutions.

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Send us your questions or comments via our contact form. We are eager to help you. I will respond promptly!

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Contact

To resolve your concerns, or collaborating on exciting projects please contact us. We are here to listen.
Location

C. Margarita Nelken, 12, Building 2, Module 1, Pol Prologics, 28830 Madrid, Spain

Email

info@gestpointgsm.com

Phone. +34 915 916 113

Hours of operation

Monday - Friday :
08.00-16.00